Zoom version 7 woes - side bar remains blank

Linux Support
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1

Hi guys
I downloaded Zoom for linux version 7. I am running Ubuntu 24.04.
The side bar remains blank, where normally the scheduled meetings should show.

Also I was unable to schedule any new meetings ..there is no response from the schedule button.

As a result, i uninstalled version 7 and have gone back to the earlier version.

Any inputs from anyone will be welcome :folded_hands:

1 Like
2

This issue is likely tied to missing dependencies or a permission conflict with the Wayland display server, which Ubuntu 24.04 uses by default.

  1. Install missding dependencies
    sudo apt update && sudo apt install libegl1-mesa libgl1-mesa-glx libxcb-xtest0 libxcb-cursor0

  2. clear the zoom cache
    rm -rf ~/.config/zoom

  3. Try logging out and selecting “Ubuntu on Xorg” from the cogwheel icon at the login screen to see if functionality returns.

4)Use the Official .deb

sudo apt install ./zoom_amd64.deb

3

Thank you. Will do that and see

4

That problem is most likely related to Wayland compatibility in Ubuntu 24.04.

The current Linux Zoom client still relies on several X11-based components, and under Wayland certain Ul elements (such as the sidebar or scheduling dialog) may fail to load.

1. Install the required graphics dependencies

Some Zoom Ul components rely on OpenGL and XCB libraries.

Missing packages can cause blank panels or unresponsive buttons.

sudo apt update 

sudo apt install libegl1-mesa libgl1-mesa-glx libxcb-xtest0 libxcb-cursor0 xdg-desktop-portal xdg-desktop-portal-gtk

These libraries provide the OpenGL and desktop-portal interfaces required by Zoom’s Electron-based interface.

2. Clear the Zoom configuration cache

Corrupted configuration files may prevent the sidebar modules from loading.

rm -rf \~/.config/zoom

rm -rf \~/.cache/zoom

Then restart Zoom.

3. Verify which display server is running

Run on terminal:

echo $XDG SESSION_TYPE

If the output is:

wayland

then Zoom is running under Wayland.

4. Switch to Xorg (recommended fix)

Many Zoom Linux Ul issues disappear immediately when running under X11 instead of Wayland.

Steps:

  • Log out of Ubuntu
  • On the login screen click the gear icon
  • Select “Ubuntu on Xorg”
  • Log in again and start Zoom

Switching to X11 resolves many Linux screen-sharing and UI problems because Wayland currently has stricter security restrictions for screen capture and window control.

5. Reinstall Zoom from the official package

Avoid unofficial Snap builds or outdated packages.

Download the official package and install it:

sudo apt remove zoom

sudo apt install ./zoom_amd64.deb

That problem is also there is on zoom community

5

Thank you. I will try that out.