You can now reply to forum topics and messages via email

As this community is geared toward IT and tech professionals, I want the forums to be as helpful and time-saving (or rather less time-consuming) as possible for members.

As such, I’ve enabled the reply-by-email feature. This means when you receive an email notification for a new reply to your topic/message, you will no longer be required to log in or visit the forums to respond.

At the end of topic/message notification emails, you will now see the following:
image

Simply reply as you would to a regular email, and your reply will be posted to the forums.

*Note:

  • email signatures are also imported when you reply, so be sure to remove those if you prefer not to share your sig publicly.

  • For email notifications, the reply-to address is [email protected]. (xxx… being the token that matches your reply to the correct thread) Stacklinux.com is the web host for this website, and the address is only a forwarding address.

  • All emails are deleted immediately after processing. To delete or edit a reply posted by email, you will need to log in. So be sure to proofread your reply fully before hitting send on the email.

Edit: Updated the address that you will see in inbox and the “to” field.

2 Likes

Dear community members,

This morning I’ve fixed (I believe it’s now working) the reply-by-email feature. This means you can now respond to forum posts directly from your inbox without needing to visit the forum.

I know many of you are busy professionals who don’t always have time to log in and browse. This makes it easier to stay engaged in ongoing discussions while on the go.

I noticed this issue yesterday when moving the domain registrar from Hostinger to Cloudflare, and I only then realized it wasn’t working. :downcast_face_with_sweat:

It should be fully operational now, so feel free to reply from your mobile or desktop email.

I will ensure it’s working if there are any bugs.

1 Like

Guys, this wasn’t actually fixed earlier. My bad. But it is now!

The problem was with the mail server I use to process incoming replies, which runs on cPanel. By default, cPanel had two settings that needed changing. I can’t recall the first one right now, but the second was related to handling the “+” symbol in email addresses.

Previously, I was paying for a pop3 inbox from Hostinger, but like other mail providers, they stopped offering pop3. So I decided to try to self-host the service on an existing cPanel stacklinux.com VM.

But while cPanel supports “+” addressing, it was automatically placing those messages into subfolders. Because of that, the Discourse forum software couldn’t find the messages to relay and post to the forums. :smile:

I’m writing this down here both as a reminder to myself for the future and to help anyone else who might run into the same issue.

This was the fix:

For reference, here’s how the reply by email works:

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